ALSANTRADE’s Trusted Data Privacy Policy UAE – Updated 2026
Effective Date: 1 May 2026 Last Updated: May 2026
At ALSANTRADE, your privacy matters to us. This privacy policy UAE document explains how we collect, use, store, and protect your personal information when you visit our website or engage with our services. As a UAE-based company, we fully comply with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) — one of the most important data protection frameworks in the region. We encourage you to read this page carefully to understand your rights and how we handle your data.
For general guidance on data privacy rights in the UAE, you can refer to the UAE Government’s official data protection resources and Google’s Privacy & Terms for third-party ad tracking.
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Who This Data Privacy Policy UAE Applies To
This policy applies to all individuals who:
- Visit the ALSANTRADE website
- Submit enquiries or contact forms
- Apply for jobs or HR services through our platform
- Engage with our logistics, trade, or business partnership services
- Interact with our website’s advertising or third-party tools
What Information We Collect
We collect information in two main ways — directly from you and automatically through your use of our website.
Information You Provide Directly
- Full name and contact details (email, phone number)
- Business name, job title, or industry
- CV, employment history, or professional background (for recruitment enquiries)
- Details provided through contact forms, email, or service enquiries
Information Collected Automatically
- IP address and approximate location
- Browser type, device information, and operating system
- Pages visited, time spent on our website, and referring URLs
- Cookie data and session identifiers (see our Cookie Policy for more details)
How We Use Your Information Under This UAE Privacy Policy
We use the information we collect for the following purposes:
- To respond to your enquiries and provide our services
- To match candidates with suitable job opportunities (recruitment services)
- To process business enquiries for logistics, trade, or partnership services
- To improve the performance and usability of our website
- To send relevant updates, newsletters, or service communications (where you have opted in)
- To display relevant advertisements through third-party advertising networks
- To comply with our legal obligations under UAE law
We do not sell your personal information to any third party.
For more information about website tracking technologies, please review our Cookie Policy.
Legal Basis for Processing
In line with applicable data protection principles and UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL), we process your personal data based on:
- Your consent — where you have explicitly agreed (e.g., newsletter sign-up)
- Contractual necessity — to fulfil service agreements with you
- Legitimate interests — to run and improve our business operations
- Legal compliance — where required by UAE authorities or regulations
How We Share Your Information
We may share your data with:
Service Providers
We work with trusted third-party providers for website hosting, analytics, email communication, and customer support. These parties are contractually obligated to handle your data securely and only for specified purposes.
Recruitment Partners
If you engage with our recruitment services, relevant profile information may be shared with potential employers or clients — only with your knowledge and for the purpose of job placement.
Advertising Networks
Our website uses Google AdSense and may work with other advertising partners. These networks may use cookies and similar tracking technologies to serve relevant ads. They operate under their own privacy policies, and you can manage your ad preferences through Google’s Ad Settings.
Legal & Regulatory Authorities
We may disclose your information if required to do so by UAE law, court order, or a competent regulatory authority.
Data Retention
We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected or to comply with legal obligations. Once your data is no longer needed, it is securely deleted or anonymised.
Your Rights
Depending on your location and applicable data protection laws, you may have the right to:
- Access — Request a copy of the personal data we hold about you
- Correction — Ask us to correct inaccurate or incomplete data
- Deletion — Request that we delete your personal data (subject to legal obligations)
- Restriction — Ask us to limit how we process your data
- Objection — Object to processing based on legitimate interests
- Withdrawal of Consent — Withdraw any previously given consent at any time
To exercise any of these rights, please contact us using the details at the end of this policy. We will respond within a reasonable timeframe and in accordance with UAE PDPL requirements.
Data Security
We take the security of your personal data seriously. ALSANTRADE implements appropriate technical and organisational safeguards to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.
Children’s Privacy
Our website and services are not directed at children under the age of 18. We do not knowingly collect personal data from minors. If you believe a child has submitted personal information to us, please contact us immediately and we will take steps to remove that data.
International Data Transfers
ALSANTRADE operates primarily within the UAE. However, some of our service providers or technology platforms may be based outside the UAE. In such cases, we ensure that appropriate safeguards are in place to protect your data, consistent with applicable laws.
Third-Party Websites
Our website may contain links to external sites. This Privacy Policy does not apply to those websites. We encourage you to review the privacy policies of any third-party sites you visit.
Updates to This Policy
We may revise this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to check back regularly to stay informed.
Contact Us
If you have any questions, concerns, or data requests regarding our data privacy policy in the UAE, please get in touch with the ALSANTRADE team directly via our website contact page.